Thursday, March 10, 2011

Waiting for the Professor

I said I’d expound on my experience of private medicine and, true to my word, here it is. The Herzliya Medical Center is very nicely appointed. The beds are actually comfortable with electric controls of the kind that have been standard in the US for the past 60 years. Compare this to the iron thing you had to pull with considerable might to raise the head in the Health Fund hospital and you can see why I was happy. The bathrooms are in the rooms, instead of the hall, and you have to share with only 2 other people. Best of all, the nurses were attentive, helpful and plentiful. In other words, the difference between socialized and private medicine is night and day.

The only frustration, and it was a big one, involved waiting for the doctor. I should have known this would be a sore point from the outset. When I went for my first consultation with him, a surgeon who held the exalted rank of professor, a title of which Israelis have a Teutonic awe, I arrived to find the tiny waiting room stuffed with people and the doctor nowhere to be found. He finally turned up about an hour later. I thought this was bad, but I didn’t know that this was the luckiest I would get with him.

When the day arrived for my operation, I got there a little bit earlier than my 3pm appointment, just to be sure that I wouldn’t keep the doctor and his scalpel waiting. The check-in went smoothly and then I was sent to the ward where everything ground to a halt. I was told to sit in the waiting room – this place was equipped with television monitors that gave patient status updates like the arrivals and departures on an airport display – where I waited. Then I waited some more. Then along about 5pm the elevator doors opened and in strolled the professor. He was just arriving! I continued to wait another hour and a half until someone came and fetched me.

Fast forward to the next day when I’m waiting to be released. Around about noon I got the bad news: the doctor won’t get there to make his rounds until 6 or 7pm. After alerting the media to get the message through to those standing by to pick me up, I settled in for a more or less comfortable wait. 6 o’clock came, 7 o’clock came and went. No professor. The guy finally turns up at 9pm. There was no point in being surly. I thanked him, took my paperwork and made a dash for freedom. The bottom line: the private Herzliya Medical Center is infinitely nicer and more comfortable than the socialist option. But unless you have the patience of Job, avoid the professors.

Wednesday, February 9, 2011

Don't Mask, Don't Tell

I picked up my new gas mask on Sunday. I panicked when I first saw the notice of the distribution, not because of the mask and what it represents, but because it said to bring the receipt I got when I turned in my old one. That was an eternity ago. Well, four years. How can anyone expect me to remember where I put a flipping piece of paper so long ago?

That old mask had been hard to part with, like a member of the family. We bonded during the first Gulf War when I had to take it everywhere I went. At night when the inevitable air raid siren signaled that Saddam was hurling yet another scud at us, the mask was actually comforting, although the routine did get a little old toward the end when it was clear there would not be chemical weapons in the missiles. The last air raid or two I told my husband to leave me alone and let me sleep. I wasn’t going to play anymore.

Now I tried to remain calm. I thought, if I was smart – and how often can I claim that? – I wedged the receipt in back of my identity card. I started pulling out all sorts of folded-up bits of paper, some of them historic, until finally the last one which was indeed what I’d been looking for. I would be able to get my new mask without having to throw myself on the mercy of the court and plead senility or some other embarrassing mental defect.

As it turns out, I needn’t have worried. The soldier-in-charge wasn’t at all interested in my receipt. He only wanted the identity card. I didn’t know whether to be relieved or just really annoyed. But I spent minutes looking for this, I protested. He shrugged. So after years of masklessness, I again have this item of personal protection, nestled in my shoe closet among the footwear. Let’s hope it stays there, undisturbed.

Tuesday, January 18, 2011

We Are Not Amused

My sister asks why I have not blogged about my recent 30-hour sojourn in the belly of socialized medicine. It’s a good question. The thing is, I’m not sure I can accurately describe the experience of a Middle Eastern hospital to her or anyone else who hasn’t experienced it firsthand.

To start with, there is no such thing as a semi-private room. I was in a new ward so there were only four beds to a room instead of six. The bed itself was reclaimed from a Nottingham dungeon, consisting of metal strips on a frame topped with a thin mattress filled with lumpy pellets. But even if it had been comfortable, which it wasn’t, it would have been like trying to sleep in a bus station, there being also no such things as visiting hours. Everybody’s whole clan comes meandering through at any old time.

Then there was that one of my roommates who did not stop talking. Ever. Yes, she even talked in her sleep. For the first twelve hours or so we heard in minute detail how she cooks kebab, how she makes humus, where to buy the best pita – all of this to a roomful of fasting people in surgical ward. Then we heard replayed conversations with her daughter on clothes, where to park the car, her uncle’s business dealings with… Here I punctured my own eardrums. At one point I opened my eyes to find her standing at the foot of my bed wanting to know what was wrong with me. “How did you get that? What have you been lifting? Don’t you take care of yourself?” Only in the Middle East could you be expected to justify your life to a total stranger.

All of this would have been worth it, albeit annoying, if I had been treated. But I wasn’t. After being given an injection in the emergency room to stop my screaming, I was transferred to the ward where I was dumped on a bed and left. Eight hours later, a doctor wandered by, pushed on my stomach and left. I saw only one nurse on the ward and nobody would give me any information. The next day I was blithely told that they had no time to fix my problem and were sending me home. I couldn’t get out of there fast enough.

But when the elevator doors opened on the ground floor I couldn’t believe what I saw: a mall! There were bookstores, drug stores, clothing stores, restaurants – civilization! There was even a MacDonald’s. Yes, MacDonald’s in a hospital. You can chow down on a Big Mac and then go right upstairs and take your chances on a triple bypass. It’s very efficient, probably the only thing in the place that is.

So you supporters of Obamacare, beware what you wish for. This is your future. Mine involves escaping to the Elysian Fields of private medicine where I expect to be treated like the Queen of England. I’ll let you know how that goes.

Wednesday, December 15, 2010

Still Phony

I’ve taken a break from this space for some time now. Mostly this has been due to writer’s block. For the life of me I couldn’t think of anything trivial enough to write about. Things have been pretty serious around here: peace talks are in the toilet – raise your hand if you’re sorry about this. Then there was the fire in the Carmel followed by the firestorm in the Knesset and the media. And all of this was followed by the hurricane on Sunday which blew over one of my cypress trees. Well, this was serious to me. But I spent an inordinate amount of time in this period struggling with my new phone.

All I wanted out of life was to download a few ringtones, nothing too fancy. I would go to Google and could plainly see that there was nothing wrong with the connection. But from there the browser would just not work. Ok, once in a while it would give me something like you’d throw a bone to a dog. Most of the time, however, nothing/nada/bupkiss. It was getting me down.

Then yesterday I had a breakthrough. Now, I am renowned in the computer world for the gentleness of my touch and I have never worn-out a keyboard. You see, it turns out that touchscreen is something of a misnomer. I found this out when I tapped the infernal thing quite hard, more out of frustration than inspiration, and it blooming worked!

Suddenly I was able to acquire a few nice pieces like Debussy’s “Girl with the Flaxen Hair.” I’ve never actually seen flax and so I don’t really know what it looks like, but I think this is about a blonde girl because men never change. For my ringtone I went with Coldplay’s “Viva la Vida” – just because I love it. I’m so relieved. I think I may also be unblocked.

Tuesday, October 26, 2010

Phony Baloney

In the neighborhood where I grew up there was a park with a great, big hill that had a reservoir on top. Most of the hill was wooded and the back of it was quite steep. My friends and I used to love to climb up the back way on the “trails” as we called them. It was a challenge and as close to an adventure as any of us had ever experienced. But for some reason it always freaked out my mother. “If you get hurt, don’t come crying to me,” she would say. I don’t think that ever stopped me and I don’t think I ever got hurt.

All this comes to mind because of our cell phone service provider. Orange says if we don’t buy new phones, they won’t fix the old ones should they need it. I like my old phone. It’s small and cheap and works perfectly as a phone which is all it does. Best of all, it has a flip-open cover, meaning you can close it and it doesn’t dial itself from the bottom of your purse they way the previous one did. I can’t tell you how many messages I got saying, “Your purse called me again.”

So I’ve had a dilemma. Should I keep my perfectly good old phone and hope that nothing goes wrong in the next two years? Is that even a good bet in the world of electronics? Or should I just cough up the money for a new one? Ultimately Orange had more luck than my mother did with the Don’t-come-to-me-if-you-don’t-do-what-I-want admonition. I’ve gotten more cautious in my old age.

That’s why I decided to upgrade. The new phone when it arrives will have a camera, an FM radio, a touch screen, an internet connection and GPS capabilities. I’m hoping I can also use it to talk to people, but that’s not part of the hype. I’ll just be happy if it doesn’t shop on the internet from the bottom of my purse.

Monday, September 27, 2010

What Feast of the Tabernacles?

We have arrived once again to the week-long holiday of Succot when we celebrate 40 years of wandering in the desert. As I’ve mentioned before in this space, I find it the most perplexing of Jewish holidays. I don’t know about you, but if I had been lost in the desert for all that time with no way to shower and nothing to eat but the same old manna every day, I would want to forget the experience as quickly as possible, not commemorate it.

But commemorate it we do. The main task involves building a tabernacle. When you get an instruction like this you know you’re in trouble. “Tabernacle” is a huge, substantial word for something so flimsy. Besides, some of us are, shall we say, mechanically-challenged and consideration ought to be given. Not only could I not build a tabernacle to save my life, I was the only kid in my kindergarten to flunk Tinker Toys.

Once you have the tabernacle you’re supposed to decorate it with the four species: palm, willow, myrtle and a citron. These aren’t the kinds of things you find laying around so you either have to shlep to a market to buy them at hefty prices or else raid a neighbor’s garden or national park, all of which is pretty unsavory.

Like I said, this holiday is nothing but trouble. The neighbors and Park Service wardens can rest peacefully and the emergency services can stand down: I will not build the tabernacle. In fact, I think I’ll just ignore the whole thing until it goes away. Wishing everyone a happy holiday, just please wake me when it’s over.

Tuesday, September 14, 2010

No Milk Today and Not Much Else


I’m so naive. After the splendidly long holiday weekend I genuinely expected to be able to shop as usual on Sunday afternoon. Wrong. I stepped into the kibbutz store only to be greeted by mostly empty shelves. I thought I had been transported back in time to the Soviet Union. There were no tomatoes, no bananas and no bread. Two people were arguing over the last bunch of grapes. And of course, there was almost no milk. There’s almost none in the whole country.

It seems that Israel’s cows have gone on strike in support of the airport workers. Or maybe it’s the other way around. In any case, you can’t fly into or out of the country and you can’t drink a glass of milk while you’re here. What the airport workers grievances are I cannot say, although I suppose they revolve around money, but the cows are said to be aggrieved by the heat.

I don’t know about you, but I’m nonplussed. Summer here is always hot. If you look up the definition of “hot” in Webster’s Dictionary you’ll see it’s defined as “summer in Israel.” This can’t come as a surprise to the cows. As far as I know, they haven’t just emigrated from Finland. But somehow August was so hot that they stopped giving milk in September. This must be bovine logic.

The thing is, it stopped being really hot and humid three weeks ago. So why is there a milk shortage now? How big a lead-time could there be? I would have expected the stuff on the shelves to be slightly fresher than that. Like I said, I’m naïve. It couldn’t possibly be that the milk monopolies are holding back the supply to raise the prices for the holidays. That would be inconceivable.